Frequently Asked Questions

Q:How long does it take to ship a ring once ordered? We ask for up to 15 working days (three weeks) International orders can take up to 14 additional days to ship. Q: Will the ring turn colors or fade over time? We use a sterling silver with a tarnish inhibitor that helps the silver hold it’s color for longer than most silvers. Q: How do I know what my finger size is? We recommend going to get your finger sized at a jewelry store in your area, this is the best and most accurate way to determine what your ring size is for ordering.  Please tell them you are ordering a wider cigar band style ring so they compensate for the width. Q: What Sizes do you carry? We can make sizes ranging from 7 to 17, including 1/4 sizes. Q: If I order the wrong size ring can it be returned for the correct size? As long as the ring is not worn we would be happy to exchange the ring for a different size at no extra charge. Q: Can you make this ring in gold? Yes, we can typically make any ring style you see into a gold ring, including yellow or white gold. Q: How do I order a custom ring? We are unable to fullfill custom orders at this time.